Terms & Conditions
1. Introduction
Welcome to Reflect Lite. These Terms and Conditions govern your use of our website, mobile applications, products, and services.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Acceptance of Terms
By creating an account, making a purchase, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Shipping Policy.
3. Account Registration
3.1 Account Creation
To purchase products or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to update this information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Products and Orders
4.1 Product Descriptions
We strive to accurately describe our products. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.
4.2 Prescription Requirements
For prescription clear lenses, you represent that you have a valid prescription from a licensed eye care professional. We reserve the right to verify prescription information before fulfilling orders.
4.3 Order Acceptance
Your receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline orders at our sole discretion.
4.4 Pricing and Payment
All prices are in CAN Dollars and subject to change without notice. We reserve the right to correct pricing errors and to modify prices. Payment must be made in full at the time of order placement.
5. Returns and Exchanges
5.1 Return Policy
Clear lens glasses may be returned within 30 days of receipt if they are in original, unworn condition with all original packaging and materials.
5.2 Prescription Lenses
Due to their custom nature, prescription clear lenses may only be returned or exchanged if there is a manufacturing error or if the prescription was incorrectly processed.
5.3 Refunds
Refunds will be issued to the original payment method within 7 business days after we receive and process your return.
6. Product Warranties
6.1 Limited Warranty
We warrant that our clear lens glasses will be free from material defects in materials and workmanship under normal use for 1 month from the date of purchase.
6.2 Warranty Claims
To make a warranty claim, please contact our customer service. You may be required to return the defective product at our expense.
6.3 Warranty Exclusions
This warranty does not cover damage resulting from accidents, misuse, modifications, normal wear and tear, or improper care.
7. Intellectual Property
7.1 Ownership
All content, including logos, designs, text, graphics, images, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.
8. User Conduct
You agree not to:
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Violate any applicable laws or regulations
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Infringe upon our intellectual property rights
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Use our Services for any illegal or unauthorized purpose
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Interfere with the operation of our Services
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Attempt to gain unauthorized access to our Services
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Submit false or misleading information
9. Health Disclaimer
Our clear lens glasses are not intended to diagnose, treat, cure, or prevent any eye disease or condition. Regular eye examinations by a qualified eye care professional are recommended.
10. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, resulting from your use of our Services or products.
11. Indemnification
You agree to indemnify, defend, and hold harmless [Your Clear Lens Glasses Brand] and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from your use of our Services or violation of these Terms.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our Services after any changes indicates your acceptance of the modified Terms.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of British Columbia, without regard to its conflict of law principles.
13.2 Dispute Resolution
Any dispute arising from these Terms shall be resolved through BC Supreme Courts in Vancouver, British Columbia.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
If you have questions or concerns about these Terms, please contact us:
Reflect Lite
Email: info@reflectlite.com
Phone: 604-762-7902
Address: P.O. Box #